The Epistemist

…on the knowledge journey

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Commander Data’s emotion chip?

September 13th, 2009 · No Comments · humor, kvetch

Today, I was wading though layers of voice IVR options to get some questions answered on a cryptic letter from my brokerage. After one of menu selections the robotic voice responded: “Due to the type of the account you have, I feel you will be better served by talking to one of our representatives”. Really? This IVR feels?  So that is where the missing emotion chip is installed!


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