Today, I was wading though layers of voice IVR options to get some questions answered on a cryptic letter from my brokerage. After one of menu selections the robotic voice responded: “Due to the type of the account you have, I feel you will be better served by talking to one of our representatives”. Really? […]
Entries Tagged as 'kvetch'
Please Mr. Postman
May 15th, 2008 · 1 Comment · kvetch
As a Technical Support professional, I have low tolerance for poor service. I imagine professional drivers must cringe when they get to ride in the passenger’s seat, and interior decorators probably get offended when toss pillows don’t match throw rugs. Then again, maybe it is just me and all the other professionals are stoically tolerating […]
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